Return Policy

Returns

Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@flatoutgfx.com.

Exchanges (if applicable)

If you need to exchange it for the same item, visit our returns page or send us an email at info@flatoutgfx.com to receive an RMA number and directions on how to proceed.

Return Shipping

To return your product, you should mail your product to 50226 Telegraph Rd, Amherst, OH, US 44001

You will be responsible for paying for your own shipping costs for returning your item unless the item is being returned due to damage or a defect. Shipping costs are non-refundable. If you receive a refund and chose to have us provide you with a label, the cost will be deducted from your refund.